Explanation
Correct answer: B.
Choice B is the best answer. The claim is that low anger does not negatively affect readers’ perceptions of the review, while high anger does negatively affect readers’ perceptions of the review. This choice accurately expresses the supporting data from the “helpfulness of review” part of the graph: that low-anger reviews were rated as slightly more helpful than no-anger reviews, while high-anger reviews were rated as less helpful than no-anger reviews.
Why the other choices are wrong
Choice A
Choice A is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ ratings of the reviewed product are not relevant.
Choice C
Choice C is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ attitude towards the reviewed product is not relevant.
Choice D
Choice D is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ attitude towards the reviewed product is not relevant.